Dispatch/Customer Service Representative

Whittier, CA 90602

Posted: 10/29/2024 Employment Type: Full Time Job Category: Administrative Job Number: 755ADMIN-185 Pay Rate: $20.00 to $23.00 depending on experience

Job Description

$20.00 to $23.00 per hour based on experience. 

Monday-Friday 8:00am to 5:00pm

Job Summary: Answer phones, take orders from customers, prepare proposals as need. Work in conjunction with dispatch/operations. Always looking to offer assistance as needed in order to help maintain a smooth flow of the Company’s business. Customer is always right and we are here to provide the best customer service experience. 

JOB DUTIES:

· Assign Daily Stop to Stop Routes

· Handle Driver Problems

· Answer telephone – direct phone calls

· General assistance as needed

· Customer service as needed

· Order taking as needed

· Process drivers’ daily paperwork

· Any additional duties as assigned by management

SKILLS:

· Navigational Skills – Must have general knowledge of the Greater Los Angeles Metropolitan Area freeway system. Must understand Google Maps and have GPS experience.

· Communication skills (verbal and written) – ability to convey meaning and obtain understanding

· Communication skills – Bilingual

· Organizational skills – ability to group work and resources in relation to the work being done, prioritizing, and scheduling.

· People skills – ability to effectively relate to customers and employees in all organizational levels, being sensitive to their needs

· Conceptual skills – ability to see entire operation objectives ensuring that individual programs work within the framework of the company’s objectives

· Customer relations – ability to relate to customers with an attitude of friendliness while conveying confidence in the company’s professionalism

 

If you are the dispatcher/customer service representative we are looking for do not miss out on this great opportunity. Please submit your resume via Indeed.com or contact the recruiting department directly at 844-GO PTS JOBS/ 844-467-8756. JOB ID#755Admin

Job Requirements

 

  • High School Diploma or Equivalent.
  • Great Customer Service Skills
  • At least 1 year of Administrative assistant experience.
  • Positive Attitude under Stress Conditions

Meet Your Recruiter

Victor Duran
Recruiting Mgr

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About Whittier, CA

Discover exciting job opportunities in the vibrant Whittier, California area! Immerse yourself in the rich culture, endless growth opportunities, and charming atmosphere that Whittier offers to job seekers. From the historic Whittier College to the picturesque Whittier Narrows Nature Center, this region boasts a unique blend of arts, entertainment, and outdoor recreation. Home to the renowned Whittier Center Theatre and a variety of local eateries serving up delicious Mexican cuisine, Whittier is a hidden gem for those seeking a fulfilling career in a thriving community. Explore our job listings today and unlock your potential in this alluring Southern California city!

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